Dave Ramsey:
What makes a customer satisfied with your business or organization? The answer may surprise you. It’s not always about offering the lowest prices or the newest gadgets. According to research from the University of Missouri, employee satisfaction plays a major role. The study shows that CEOs who pay attention to employees’ job satisfaction are able to both boost customer satisfaction and increase repeat business from those buyers two-fold. Simply put, when your team is happy, everyone is happy—including your bottom line.Read the rest for some great, simple advice.
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